Which action should NOT be performed if you suspect a client has head lice?

The recommended course of action if you suspect a client has head lice is to stop all services immediately. This is important for several reasons, including preventing the potential spread of lice to other clients and ensuring the integrity of the salon's hygiene standards.

Applying an over-the-counter treatment is not advisable in a salon setting because this could exacerbate the situation without proper medical evaluation. Head lice treatments can vary in efficacy and might not be suitable for all consumers. Furthermore, the application of such treatments should be under the supervision of a healthcare professional to ensure safety and proper usage.

Referring the client to a physician allows for a proper diagnosis and a treatment plan that is appropriate for their specific situation. Cleaning and sanitizing all tools used is also a critical step in maintaining hygiene and minimizing the risk of transmission. This ensures that any potential infestation does not spread to other clients or staff.

In summary, stopping services and referring the client to a physician while maintaining sanitation protocols are paramount steps when head lice are suspected, and applying over-the-counter treatments should not be the first action taken in a professional setting.